Payment policy

We offer secure and flexible payment methods to make checkout as simple and reliable as possible. All payments are processed through encrypted and secure systems to protect your data.

1. Available Payment Methods

We accept the following payment methods:

1.1. Credit Card & Debit Card

Visa, Mastercard, Maestro, American Express, UnionPay

  • Credit and debit card payments are processed immediately through our secure payment gateway.
  • We support 3D Secure (such as Verified by Visa and Mastercard SecureCode) for added security.

1.2. Shop Pay

  • An accelerated checkout option that allows you to securely save your details for future purchases.

1.3. Apple Pay & Google Pay

  • For fast and secure payments via your mobile device.
  • Apple Pay is available for iOS users, Google Pay for Android users.

1.4 iDeal & Bancontact

  • With this payment method, you can pay easily and securely.

1.5 Klarna 

  • With this payment method, you can easily and securely pay later. 

2. Frequently Asked Questions About Payments

2.1. Are my payment details processed securely?

Yes, we use SSL encryptionand advanced security measures to protect your data. We do not store payment details.

2.2. My payment is declined, what can I do?

  • Check whether your card is still valid and has sufficient funds.
  • Make sure your billing address matches the address registered with the bank.
  • Contact your bank or payment provider if the problem persists.

2.3. Which currency is used for payments?

All transactions from the Netherlands and Belgium are processed in euros (€)

2.4. Can I cancel my order after payment?

If your order has not yet been shipped, you can cancel it. Please contact us as soon as possible via info@casalumiere.eu

3. GDPR and Legal Compliance

We comply with the GDPRand relevant consumer laws in the countries where we sell. We process your personal data exclusively:

  • With your consent
  • For performance of a contract
  • To comply with legal obligations
  • Based on legitimate interest

For more information about how we handle your data, please consult our Privacy Policy.

Store name: Casa Lumière

info@casalumiere.eu

+31636243398

Chamber of Commerce: 75280922
VAT number: NL002348244B43
Business address: Schieveen 43, 8219CH, Lelystad, Netherlands

Customer Service Opening Hours
Mon - Sat: 09:00 to 17:00 (GMT+1)
Sun: Closed

Our customer service strives to answer all your questions within 24 hours.